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Privacy Policy
Last Updated: July 1st, 2026
Kaiteki ("we," "us," or "our") provides a family digital wellness app that helps parents and children build healthy screen-time habits, set goals, and track progress. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to users in the United States.
By using Kaiteki, you agree to the practices described in this policy.
Information We Collect
We collect only the information needed to operate and improve the Service. We do not sell your data, and we do not use it for advertising.
Account information (parents):
- Your first name
- Your phone number (used to sign in — Kaiteki uses phone number login)
- Your birthday (used to confirm you are an adult)
We do not collect email addresses to create or sign in to an account. We collect an email address only if you choose to contact us through a support or feedback form (see "Support and feedback" below).
Child profile information: Child profiles are created and managed by a parent. For a child we store only:
- First name
- Birth month and year (no day)
We do not collect a child's last name, email, phone number, photos, location, or contacts.
Usage and activity data:
- Time spent in app activity categories (for example, leisure vs. focus time)
- Goals, tasks, and their completion status
- Focus-time sessions
- Gamification data such as wellness points, streaks, levels, and rewards
Subscription information: If you purchase a subscription, we store your Apple App Store transaction ID, the product purchased, the plan type, and its status. All payments are processed by Apple — we never receive or store your credit card or billing details.
Device and technical data:
- A push-notification token, so we can send reminders and alerts
- A pseudonymous app-installation identifier used by our analytics and crash-reporting tools
- Crash and error reports, which help us fix problems
Support and feedback: If you contact us through an in-app support or feedback form, we collect the email address you provide and the contents of your message, so we can respond and help you. We use this information only to provide support — not for marketing.
How We Use Your Information
We use your information to:
- Provide core features such as screen-time tracking, goals, insights, and reminders
- Power gamification features like points, streaks, and rewards
- Coordinate activity within your family group
- Sync your data across your devices
- Send notifications you've enabled
- Understand how the app is used so we can improve performance, stability, and features
- Diagnose crashes and technical problems
- Provide customer support
We do not use your data for targeted advertising, and we do not sell or rent your personal information.
Children's Privacy
Protecting children's privacy is central to how Kaiteki works.
- Child profiles can only be created and managed by a verified parent or legal guardian.
- Children cannot create their own standalone accounts. A child joins only when a parent generates a one-time login code for them.
- Child data is used solely to provide the wellness features, insights, and parental controls within the family.
- Child data is never used for advertising or profiling, and is never sold.
COPPA Compliance
Kaiteki complies with the Children's Online Privacy Protection Act (COPPA) for users in the United States.
- We do not knowingly collect personal information from children under 13 except where a parent or legal guardian has created and manages the child's profile.
- A parent must be signed in to their own account to create a child profile. This parent-initiated process serves as verifiable parental consent.
- We collect only the minimal information necessary for a child profile (first name, birth month and year) and we never require a child to provide more information than is needed to use a feature.
- Parents can review their child's information, correct it, delete it, or withdraw consent to further collection at any time — from within the app or by contacting us at support@kaiteki.ai.
Permissions
The app may ask for certain device permissions to work correctly:
- Usage / screen-time access — to read screen-time and app-activity information that powers the core features.
- Notifications — to send reminders, alerts, and wellness suggestions.
You can enable or disable these permissions at any time in your device settings. Kaiteki does not request or collect location data.
Data Storage and Security
We use industry-standard encryption and security practices to protect your data. Information is encrypted in transit and at rest, and is stored securely on servers operated by trusted cloud providers (Google Cloud, located in the United States). Access is limited to authorized personnel who need it to operate or support the Service.
Third-Party Services
We use a small number of trusted service providers to operate the app. They only receive the information needed to perform their function and are bound by confidentiality and security obligations:
- Google Firebase — user authentication, push notifications, app analytics, and crash reporting.
- Google Cloud — secure hosting and database storage for app data.
- Apple App Store — subscription billing and payment processing. Apple handles all payment details; we never receive them.
We do not share personally identifiable information with third parties for their own purposes, and we do not allow them to use your data for advertising.
Your Rights
You can:
- Access the data we store about you
- Request correction of inaccurate information
- Request deletion of your data
- Request an export of your data
- Delete your account at any time through the app settings
To request data deletion or a data export, email us at support@kaiteki.ai. Parents may exercise these rights on behalf of their children. We will respond in accordance with applicable law.
When you delete your account, your personal data is permanently removed from our active systems promptly, except where we are required to retain it by law.
California Privacy Rights (CCPA / CPRA)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), as amended by the CPRA.
Categories of personal information we collect:
- Identifiers — name, phone number, email address (if you contact support), account identifiers, and device identifiers
- Commercial information — subscription and purchase records
- Internet or other electronic activity — app usage and screen-time data
- Inferences — wellness insights derived from your activity
We collect this information directly from you and from your use of the app, and we use it for the purposes described in this policy.
Your rights:
- The right to know what personal information we collect and how we use it
- The right to request deletion of your personal information
- The right to correct inaccurate personal information
- The right to opt out of the sale or sharing of personal information
We do not sell or share your personal information, and we do not use or disclose sensitive personal information for purposes that would require an opt-out. To exercise your rights, contact us at support@kaiteki.ai. We will not discriminate against you for exercising them.
Data Retention
We retain personal data only as long as necessary to provide the Service:
- Account and profile information is kept until you delete your account.
- Activity data (such as app category usage, focus-time, and points history) is kept on a rolling basis — generally up to 180 days — to power trends and insights in the app.
- Subscription records are kept for as long as needed to manage your subscription and meet legal obligations.
If you delete your account, your personal data is permanently removed from our active systems within a reasonable period, unless retention is required by law.
Changes to This Policy
We may update this Privacy Policy from time to time. If changes are significant, we will notify you within the app. The "Last Updated" date at the top of this policy reflects the most recent revision. Your continued use of the Service after an update indicates acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy, or want to exercise your privacy rights, contact us at:
Data requests (deletion / export): support@kaiteki.aiGeneral questions: info@kaiteki.ai
Phone: +1 (408) 459-8574Kaiteki, Saratoga, CA 95070
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